Under these Terms and Conditions for use trader provides services to the users / customers through the online store All users are bound by these conditions. By clicking on "Confirm Order", the user / customer accepts and undertakes to fully comply with these Terms.

To identify the user / customer in order to play his volition, for acceptance of the Terms and for your order is done through stored in the log - files on the server IP address of the user / client as well as any other relevant information, e.
Photos and descriptions of the products that are available on the website of an online catalog of product line Radikom Ltd. and are not legally binding offer.
By using the services and information offered on, and clicking the "Buy" button, users agree to buy a pre-selected goods and accept the terms and conditions of the site. This action is legally binding. Customer receives an order confirmation and receipt of such confirmation shall be deemed to have contracted.
Dealer reserves the right to waive the delivery of confirmed order in the event that the goods are not available. In the absence of stock of goods applied within the working week trader informs the consumer / client exhaustion by sending a message to the specified e-mail address of the Customer or by calling the telephone number. If the transfer is made to the account of the merchant, the customer can choose between reimbursement, denial of contract or a replacement order.

Orders placed after 16:00 are processed on the next working day.

Orders placed Saturday and Sunday are processed on Monday.


Upon receipt of a request by trader is obliged using courier Ulug Speedy AD, confirm and deliver within the stated purchase goods

Help, advice or consultations made with specialists and employees of a dealer in connection with the use of services by users do not follow any liability or responsibility for the trader.

Trader is not required to manage the way users use the services provided.
Dealer has the right but is not obliged to keep information and materials located on the server / site name /.
Dealer has the right to store and use information relating to its users / customers, whether they are registered. This information can be used by the trader, unless express disapproval of the user that sent the following e-mail address This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Dealer store to improve services. All purposes for which Merchant e may use this information in accordance with Bulgarian legislation, international treaties and ethical standards.

Trader may, without notice to the User / customer at any time when he uses the service in violation of these conditions, and at the discretion of the trader to terminate, suspend or change the services provided in connection with use of the site.

Dealer not liable to users and third parties for damages and lost profits incurred due to the termination, suspension, modification or limitation of services, deletion, modification, loss, inaccuracy or incompleteness of messages, materials or information carried, used , recorded or made available by

Dealer shall not be liable for its obligations hereunder in the event of force majeure, accidental events, problems in the global network of the Internet and the provision of services outside the trader's control

Dealer may install on users' computers cookies (cookies). Cookies are text files that are stored on the website on the user's hard disk and allow recovery of information to the consumer by identifying him and allow follow up on his web pages visited hyperlinks that use information uses and other records.


User / customer bear the entire risk of damage / loss of goods on delivery. Immediately after delivery of the goods to the courier, a merchant shall be exempt from risk is transferred to the user / client. Dealer not responsible for delays in the case that the delay is due to a courier or other provider.
Immediately after delivery, the goods should be examined carefully by the user / customer or his representative. Any damage, shock and other damages should be reported immediately to the trader. In case it is detected damages that result from the transportation of the goods, the trader shall not be liable. Where are set by the trader in writing specific date and time of delivery, the statement is binding. When out false or incorrect address, contact person and / or phone in filing TRADER is not bound by any obligation to perform the contract.
On delivery by the courier, the customer or a third party sign the accompanying documents. Third person is anyone who is not the holder of the contract, but the address for delivery and accepts it. Refuse to receive the goods is considered to be unfounded and the customer is required to pay the costs of delivery and return, unless:

Delivered products do not appear to comply with the stated and this is detected by routine examination.
Products supplied are damaged or the packaging is damaged in any way.
In these cases, the client may request a replacement product, stating in writing within 24 hours of receipt.

If the Customer / or third party / not detected for the delivery of that within one week, there is no obligation on the trader to deliver the requested items.


All prices quoted on include VAT and are not included cost of transportation. Upon delivery outside the Republic of Bulgaria, the user / customer must pay all costs related to exports.


User / customer has the opportunity to review and / after registration / ordering goods advertised online shop
User / client can know the status of your order.
User / customer assumes full responsibility for the protection of your username and password and for all actions performed by him or by a third party using your username and password. User shall immediately notify the trader in case of unauthorized access by using his username and password, and whenever there is a risk of such use.
User is obliged to pay the price of your order according to the claimed method
Any user, whether a customer of trader While using the services:

• not to violate and to respect the fundamental rights and freedoms and human rights under the Constitution and laws of the Republic of Bulgaria and recognized international acts;
• comply with the Bulgarian legislation, the applicable foreign laws, rules of morality and decency and netiquette when using the services provided by services;
• to notify the dealer in case of violation committed or using the services provided;
• not to load, send, transmit, distribute or use in any way and is not made available to third-party software, computer programs, files, applications, or other materials containing computer viruses, unauthorized remote system control ("Trojan horses ") computer code or materials designed to interrupt, impede, interfere with or restrict the normal functioning of the computer software or hardware or telecommunications equipment or designed unauthorized intrusion or access to foreign resources or software;
• not perform malicious actions;
• compensate the trader and all third parties for damages and lost profits, including all costs and pay attorney fees as a result of claims by and / or paid compensation to third parties in connection with websites, hyperlinks, materials or information that User has used, placed on the server, sent, distributed, made available to third parties or made available through / site name / in violation of the law, these Terms, Good manners or netiquette;
Customer shall pay the cost of delivery as long as it is not free to provide access and opportunity to receive the goods. In case expressly stated that delivery is free, it is for a consideration.

User / customer is obliged to check whether it is configured correctly your name, address, email address and phone number. Confirmation of the order, its status and delivery time is sent to the email address mentioned in the registration form. Order confirmation by phone is made in cases where the value of the contract is greater than 100 BGN.


Dealer guarantees its users / clients confidentiality of the information and personal data. The latter will be used, provided or brought to the attention of third parties, except in the cases and under the conditions set out in these Terms and Conditions. Dealer protect the personal data of the user / client become known in completing the electronic form to make an application to purchase, this obligation shall cease in the event that the Customer has provided false information. Subject to applicable law and the provisions of these Terms and Conditions, the trader can use customers' personal data solely for the purposes specified in the contract. Any other purposes for which the data is used will be in accordance with the Bulgarian legislation, the applicable international instruments, Internet ethics, morality and decency.

Dealer agrees not to disclose any personal information about the Customer to third parties - government bodies, companies, individuals and others, unless received the express written consent of the Client information is required by government bodies or officials under current legislation are entitled to request and collect such information. Trader shall provide the information required by law.


Terms and Conditions may be modified at any time by the trader who has the right to change the characteristics of the services provided and these Terms and pursuant to changes in legislation. Trader shall notify the User of changes to the Terms and prominently on its website published a notice of any amendments thereto, and give sufficient time to become familiar with them. In this period, the user declares that it opposes the change, it is considered bound by them. If the user requests in due time, he did not agree with the changes, the dealer has the right to immediately suspend or terminate the provision of services to the User.

Guarantees Returns

Deficiencies in the quality of the goods occurring in shelf-met requirements for transport and storage container when stored, no visible interference and keep the label for life, which have been found to act removed from the trader for his own account or the last replaced the defective item with a new one.

User / client has the right to complain within three (3) days from the date of discharge of a single consignment, obvious defects of the goods which are not the result of damage during transportation or storage neprvailno and can be ustanovoeni a visual inspection.

Dealer accept complaints of users / clients for quality defects after the sale of goods in compliance with requirements for transport and storage container when stored, no visible interference and keep the label for expiration date and no visible interference. Transport costs for replacement of the defective Goods shall be borne by the merchant. It is his duty within 10 days from the date of receipt of the complaint to supply suitable products to customers at retail.


Under "User / Customer" means anyone who has visited the website on your computer.
Under the "Order" means selected goods and all other attributes associated with the method of delivery and payment for the goods by the customer / user.
Under the "Goods" means all products found in our online store at
Online store is a property of the trader.

Data Merchant (online store Radikom):

Radikom Ltd.

Person: Radko Stoitsov

UIC: BG115828272

IBAN: BG72BPBI79241061088201, Bank: Bulgarian Post Bank, BIC: BPBIBGSF

G. Plovdiv Kalekovets, Street Independence 21

Tel. 032/624435